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The University of Alaska is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non-discrimination against individuals on the basis of any legally protected status.

UAS is committed to providing accessible websites: www.uas.alaska.edu/policies/accessibility.html

UAS IT Helpdesk

Welcome

The Helpdesk is a regional support center that provides technical support and training for students, faculty, and staff, through our call center and via email.

Please continue to contact the Helpdesk after hours. Callers may leave a voicemail or choose to be redirected to the Statewide Office of Information Technology. We will respond to voicemail on our next business day.

Contact Information

Mailing Address

Regional IT Helpdesk
11066 Auke Lake Way
Juneau, AK 99801
Mailstop: HB5

Phone

907-796-6400 Helpdesk
877-465-6400 Toll Free

Email

uas.helpdesk@alaska.edu

Resources

Instructional Videos

A repository of our visual instructions for all kinds of content: Campus Resources, Coursework, Cybersecurity, and more.

Instructional Videos

Services Dashboard

A dashboard of critical systems at UAS, for current and historical context.

Services Dashboard

IT FAQ

All of the most frequently asked questions, all in one place.

IT FAQ

Notifications

Our Helpdesk weblog and notifications for ongoing issues, outages, and maintenance. For past notifications, view our notifications archive.

Software error:

503 Service Unavailable at C:/ClusterStorage/Volume1/Apache24/htdocs/blogs/goauthorcomments.cgi line 49.

For help, please send mail to the webmaster (uas.infosystems@alaska.edu), giving this error message and the time and date of the error.